Business Operations & Systems Integration
As the communications market evolves, service providers must find
efficient, low-risk ways to introduce new systems and integrate them with
legacy systems. Introducing new systems can affect key business operations
such as network management, billing and revenue management, order
management, provisioning, workforce management, and performance management.
Aricent’s OSS/ BSS services reduce costs and improve service provisioning
for communications service providers. We offer IT and strategic consulting
services, integrated solutions and technical services.
Using proven methodologies and field-tested experience, Aricent helps
service providers plan, develop, implement, and support efficient and
scalable OSS/ BSS solutions. These solutions help service providers to offer
new services and products, to efficiently manage mobile work forces, to
minimize customer churn and maintenance costs, to streamline back office
systems, and to achieve maximum return on investment (ROI). Aricent’s unique
combination of superior domain knowledge, technology platforms, service
delivery methodologies, and industry experience enables our customers to
achieve and exceed their business objectives by quickly launching profitable
next-generation products and services. From consulting to implementation,
Aricent offers end-to-end managed services for all critical OSS/BSS
transformation need, including consulting, operations and revenue
management, technical support, and testing. Aricent’s in-house labs ensure
that new systems and products prove their value before deployment and that
integration does not disrupt services or revenues. Aricent also provides
remote monitoring and management for all infrastructure components, and uses
standards-based processes (ITIL, NGOSS, etc.) to reduce total cost of
ownership. Aricent’s portfolio of business and operations services includes: