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Offshore Development Centers

Many Aricent teams work on-site at customer locations, but Aricent also operates its own development centers in China, India, Mexico, and the Ukraine. Aricent follows a robust software development process which follows the Waterfall Software Development Lifecycle.

At Aricent we believe that several factors contribute to our ability to add value through mature processes. These include:

  • Requirements Management
  • Risk Management
  • Predictability
  • Multiple Review Cycles
  • Health Index & Defect Management
  • Monitoring & Tracking

    • Requirements Management

    Requirements traceability refers to the ability to describe and follow the life of a requirement, in both a forwards and backwards direction (i.e., from its origins, through its development and specification, to its subsequent deployment and use, and through all periods of on-going refinement and iteration in any of these phases). Aricent also creates bi-directional requirement traceability matrices for End-to-end Impact analysis.

    Risk Management

    Aricent has put in place a number of risk-mitigation strategies and activities that help us to learn from past projects and apply the same to our existing customers to reduce their project risk. These include:

  • Risk profiling for large projects (based on polling of team perceptions using SEI’s taxonomy of risk)
  • Risk repository
    • Risks and contingency plans identified in past projects for guiding future projects
  • Risk Identification and Tracking Tool
    • For prioritizing risks based on probability, impact, risk exposure for better contingency and mitigation planning
  • Risk Reporting
    • Standard agenda item in all calendar-driven reviews

    Predictability

  • Company-wide and project specific goals
    • Schedule, effort, defect density and service level compliance
    • Monitored monthly and reported to board quarterly
  • Defect prevention plan
    • Project Level as well as at organization level
    • Integral part of all delivery project plans
    • Reviewed and revised at the end of every phase
  • Tools
    • Defect distribution in past projects
    • Rayleigh model
    • Gompertz model computing reliability
    • Non-homogenous Poisson Process based models

    Multiple Review Cycles

  • Multi-peer Artifact reviews
    • Deliverables (documents, code)
    • Intermediate work products (SRS, design documents, test plans, …)
  • Calendar-driven reviews
    • Project level - weekly
    • Program level – monthly
    • Customer specific – as per contract
  • Event-driven reviews
    • Phase-end reviews during delivery execution
    • Requirements, Design, Coding and Unit Testing, Integration Testing
    • Formal project closure

    Health Index and Defect Management

    We implement bandwidth planning and support efficiency improvements through creating a Score card for Optimized Level 3 support processes. In addition Aricent’s in-house defect management tool (DETS) helps in improving the efficiency of the defect tracking process. Monitoring & Tracking Aricent executes multiple monitoring and tracking activities executed for all projects, including internal reviews, program reviews, milestone reviews, and quarterly reports.