Sustaining Engineering

Aricent’s vast experience developing and deploying advanced communication technologies and services gives its teams a deep understanding of the complexities related to product aging and transitioning. Aricent has successfully engaged with Tier-1 OEMs in streamlining the process of sustaining legacy products and services. In sustaining engineering products, Aricent establishes a program management schedule that provides comprehensive, on-time product migration and maintenance. The schedule includes:

Project Team Ramp-up

• Core team for project deliverables created
• Training of team on essential technologies
• Contingency plans formulated
• Project tracking and escalation mechanism formulated

Multi-Site Source Code Control

• Multi site VOB set up
• Software encryption
• Configuration management strategies

Replicating the Lab Environment

• Same set of hardware and Test equipment at Aricent and client site
• Simulators developed for hardware that can’t be shipped

Trouble Report Management

• Problem escalation mechanism for end user
• Problem debugging capability
• Defect management processes

Release Management

• Guidelines for release version management
• Release bulletin to capture upgrades on previous release
• Internal release record maintenance