Communication Service Providers (CSPs), both wireless and wireline, need to
offer compelling user experiences and devices to compete effectively in the
experience era, while adding network capacity and higher speed access. At
the same time, they also need to improve their operational efficiency by
continuously evolving their operational and business systems. With evolving
networks and a new breed of innovative applications, their challenges are
extended to areas including-
- Delivering compelling user experiences – creation of a highly
compelling user experience requires harmonization of a complex set of
technologies, including chipsets, user interfaces (visual, aural, touch),
multimedia enablers, multiple radios, CRM, back end systems and more;
- Deploying multiple access technologies – deployment of multiple
access, core and service delivery technologies requires careful planning,
design, implementation and management (cable, DSL, fiber, wireless – 3G,
4G);
- Assuring all aspects of the services – innovation assurance,
product validation, interoperability testing and managed testing of all
aspects from the end user device to network infrastructure and applications
(like IPTV, VoIP etc.) and back end systems are table-stakes to ensure
delivery of acceptable service levels.
Aricent works with the world’s leading CSPs to deliver compelling user
experiences reduce the complexity in communications technology, and lower
operational costs. Our solutions include:
Developing compelling user experiences: Aricent’s global innovation
arm, frog design, works closely with Aricent technology experts, and has
developed some of the most innovative new user experiences for companies
like Bell Mobility and Sprint.
Aricent’s Network Consulting and Integration Services (NCIS) include
development of innovative business models, complex network design, and
cutting-edge technology evaluation, while ensuring that the designed network
caters to the rapid pace of changing consumer demand, emergence of bandwidth
hungry applications and new network devices.
Other consultative offerings include planning for effective workforce
management (WFM), implementing efficient customer relationship management
(CRM) and services such as designing the operations and business systems
architecture.
Designing, implementing and integrating network solutions:
Aricent’s NCIS offering comprises the complete network life cycle management
services for communication networks, leveraging our expertise in Planning,
Design, Implementation and Operation.
To develop and deliver multi media rich applications on the deployed
network, Aricent offers a comprehensive line of Value Added Services - VAS
EXPress, including a core set of lifecycle services e.g. R&D, Integration,
Assurance and Deployment, and complemented by services such as Porting and
Application Widgets.
As new devices, applications, services and infrastructure increasingly
require the evolution of CSP’s operational and business systems, Aricent
offers a comprehensive suite of OSS and BSS solutions targeted at managing
next-generation networks and evolving business systems as defined by Tele
Management Forum’s Business Process Framework (eTOM). Aricent has active
engagements with a number of CSPs in re-tooling existing business processes,
integrating new tools, and ensuring maximum operational efficiency.
With its Innovation Lab,
Aricent provides access to global pool of industry experts in various
OSS/BSS technologies besides proven processes and state-of-the-art
infrastructure. For service providers, the Innovation Lab provides a
flexible, low-risk and cost-effective solution, assessing the feasibility of
new technologies and various multi-vendor aggregations.
Implementing a comprehensive solution assurance strategy:
With the advent of new connected devices on evolving next-generation
networks, service providers need to rethink their testing methodology to
include aspects such as a comprehensive UI audit, testing and validation of
various hardware and software components that include review of key
experience characteristics (performance, power consumption, latency, jitter
etc.) and extensive interoperability testing with the current ecosystem and
back end systems. Aricent offers a broad range of assurance services
from Test Strategy to Execution to complete Managed and Interoperability
Testing and Certification across wireless and wireline technologies.
Positioned at the forefront of innovation, Aricent is currently partnering
with infrastructure manufacturers to work on a number of cutting-edge
communications technologies, including Femtocell, WiMAX and Long Term
Evolution (LTE). We are also engaged with other vendors on routing,
switching, VoIP, and video technologies, which makes us one of the very few
focused telecom solution providers to span wireless as well as wireline
infrastructure capabilities. This deep domain expertise results in
incomparable network roll out and integration services which can be
leveraged by CSPs to ensure proper certification, interoperability and
performance testing.
Aricent’s success stories include several leading global operators such as
Swisscom, Sprint, Inmarsat, and many more.