BSS Implementation and Integration
The job of Business Supoort Systems has never been harder - and never more critical.
The simple act of billing has become far more complicated in recent years, thanks to rapidly expanding ranges of carrier services and types of devices accessing them, the number of devices owned by each person, and triple- and quad-play converged services. A robust, integrated BSS suite has never been more important - along with the need to constantly reduce operating costs and increase operational efficiency. The ability to bill for content, support dynamic billing policies, and accurately track customer usage is more critical than ever for the financial success of any operator.
Our BSS Implementation and Integration services span the entire lifecycle from consulting, process and requirement mapping, design and architecture, BSS customization, solution integration, testing, and migration.
We help operators improve the business value of their customer care, marketing, customer relationship management, and mediation and billing functions. Our key BSS solutions include:
Billing and Mediation
Our Billing and Mediation software frameworks help clients deploy green-field converged BSS platforms, or transform legacy billing systems to convergent BSS platforms.
Provides a 360-degree customer view through precise business information and intelligence, and efficient data management by implementing a robust set of systems and processes across all customer interactions.
Some of our major BSS vendors include Oracle, ConceptWave, LHS, Portal, Amdocs, Convergys, Elitecore, and more.
- Cost savings through automation of structured processes and standardized methodology
- Increased responsiveness to changing business needs
- Minimized revenue leakage
- Enhanced IT systems intelligence and capabilities
- Higher productivity achieved at every stage of product lifecycle
- Dynamic delivery of new services across multiple channels and devices