Process. Systems. Innovation.

30 of the world’s top service providers use Aricent’s Business Process and Systems Innovation practice. Learn More

World-Class Technical Assistance

Technical Assistance Centers are critical first points of contact with customers. Our world-class TACs provide proactive, predictive services. Learn More

Services

The Aricent Group provides consulting, design, and engineering services that help companies innovate better. Our services span the entire product development lifecycle, including strategy and user research, design and engineering, pre-launch testing and post-launch maintenance, and service delivery and optimization.

We provide innovation services across the entire ecosystem of the connected world: user behavior and experience, connected devices, machine-to-machine (M2M), mobile applications, carrier services, and network infrastructure. We provide deep domain expertise in communications and related technologies, and the strategy and design capabilities to imagine new growth opportunities.

Our services are structured with the recognition that innovation cycles are accelerating in the telecommunications sector and in connectivity-enabled verticals. We help our customers be more holistic and agile in their approach to innovation and product development, helping them anticipate their customers' needs and stay ahead of competitors.

The Aricent Advantage

The depth and breadth of our capabilities make us a unique innovation partner. We help our clients:

Envision new possibilities, translating emerging trends and technologies into viable product, service, and business-model concepts.

Design, prototype, create, and commercialize new products and services through an integrated global delivery model.

Test, support, and sustain products and entire product lines.

Optimize systems and operations for efficiency and value.

Capabilities

Innovation Strategy

Being repeatedly successful at innovation means having a strategy. We ensure that the products and services we help clients develop are market-ready and aligned with their business objectives. Learn more

Product and Experience Design

User expectations for design and user experience have never been higher for products, software, and services.  We offer world-class product and experience design to create meaningful, branded experiences across multiple platforms, media, and technologies. Learn more

Product Development

We provide clients with a seamless combination of services for product architecture and design, software development, integration of hardware and middleware, and software support. Learn more

Systems Integration

We offer systems integration and managed services to help service providers optimize expenses on their B/OSS systems, and at the same time improve the overall service provisioning and user experience. Learn more

Testing

We offer comprehensive testing services across the product development cycle to help companies meet their quality commitments and deliver great products. Learn more

Maintenance & Support

We can take on responsibility for maintenance and support of a product or even an entire line, helping our clients free up internal resources to focus on new strategic initiatives. Learn more

Quality Processes

The Aricent Group's engineering, testing, and maintenance/support services are structured around best-in-class quality processes, including ISO9001, CMMI Level 5, and TL9000. Learn more