Systems Integration
Business and Operations Support Systems are under huge pressure to be flexible and efficient, while at the same time support massive growth.
As the telecommunications market evolves and new technologies such as LTE come into prominence, service providers must evolve their Operations Support Systems (OSS) and Business Support Systems (BSS). They must enable higher bandwidth and content-rich applications, all while delivering new capabilities and superior experiences to users.
CIOs at service providers are constantly being tasked to improve the efficiency of their back-end systems. OSS and BSS are key to delivering CIOs and their organizations with business intelligence.
We offer systems integration services to help service providers optimize expenses on their OSS and BSS systems, and at the same time improve the overall service provisioning and the quality of experience delivered to customers. Our offerings include IT and strategic consulting services, end-to-end systems integration services, integrated solutions, and technical services.
Improving Billing System Integration
Aricent partnered with a US-based global satellite network provider in the evaluation and selection of B/OSS products. We helped them improve their business processes, B/OSS solution architecture design, and end-to-end B/OSS system integration, testing and deployment. In the process we helped them save $3.4 million per year. Learn more
Adaptive Operations in Preparation of 4G
Operators need to focus on helping their customers realize the “always connected” lifestyle, and understand how this will impact their existing network and operations. Download Brochure
Project Management Office for Communications Service Providers
Process inefficiencies, legacy tools and reporting and delayed delivery all add up to schedule slippages, high delivery risks, and budget overruns. To achieve project delivery excellence, CIOs need both an integrated view of telecom systems, processes, IT, resources, and financials within pre-defined timelines and a comprehensive matrix of project-related dependencies.Download Brochure
Capabilities
OSS Implementation and Integration
We help clients reduce operational costs, and enhance business flexibility and responsiveness when facing unforeseen challenges. We assist with planning and implementation of solutions for network engineering, inventory management, service assurance, and applications development.
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BSS Implementation and Integration
We help clients improve the business value of customer care, marketing, customer relationship management, and mediation and billing functions.
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Network Consulting and Integration
A comprehensive suite of services and tools for planning, designing, deploying, and operating state-of-the-art multi-vendor networks that span wireless and wire-line technologies.
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Managed Services
We offer a rich infrastructure and experienced resources to deliver managed services, including consulting, operations and revenue management, technical support, and testing.
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Innovation Lab
People, processes, and infrastructure to help service providers address next-generation problems, such as commercializing SOA-enabled OSS/BSS solutions, 4G deployments, and monetizing cloud services.
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