Total Testing for Applications

Consumer churn is one of the biggest worries for service providers. Consumers have come to expect broadband speeds and connectivity as basic services, requiring service providers to adopt retention strategies built around value added services and intelligent network applications. However, building and testing applications that work seamlessly across multiple devices, form factors, operating systems, and carriers such as 2G, 3G, LTE, and WiFi is a major challenge. As more and more businesses deploy these applications, reliability and vulnerability at the device, as well as at network level becomes extremely critical.

Testing Expertise

Messaging Applications

• Total testing services for SMSC, multimedia messaging, next generation voicemail, USSD, instant messaging, and presence applications
• Feature and acceptance testing of voicemail applications on live networks
• Deep domain expertise in testing of core messaging, anti-spam, fraud management, VAS, mobile advertising etc.
• Developing test simulators and using standard tools for facilitating functionality, load, and performance testing
• Strong competence in SS7/Sigtran, applications, and wireless technologies
• Authored 1,000+ cases for 100+ operators
• Adopted testing approaches like extended sanity and risk-based testing to reduce time to market

Revenue Management

• Conformance, feature, load/performance, platform, integration, deployment, and acceptance testing of billing applications
• Voice/Video/Data/Messaging/Content services charging capability testing
• Testing of rating, charging, billing, roaming, mediation, and revenue assurance features for prepaid and post paid services
• User policy control, rule creation, balance, and voucher management testing
• Conformance testing of CAP/INAP/Radius/ Diameter/OSA Parlay protocols and interfaces like Ga/Gz/Rf/Ro/Bx
• Billing product certification and benchmarking with hardware from different vendors
• Measurement and end-to-end reporting of KPIs for billing applications
• Automation framework for feature/regression testing

Telecom Application Servers

• Testing auto attendant, NACA, computer telephony interfaces, secretarial filtering, hot desking etc.
• Testing emergency applications, lawful interception, and number portability
• Testing in simulated lab environments (with virtualization)
• Competence in automation, IMS Virtual End Point simulation; authored 2,000+ test for 20+ operators
• Feature, product integration/deployment, customer acceptance, and interop testing of IP Centrex, Mobile Centrex, and IP PBX in the VoIP/IMS domain
• Testing a multitude of Class 4/Class 5 IP telephony services
• Enterprise and residential telephony services

Application Platforms

• Testing of the service creation engine for leading VAS OEM and OSS/Parlay gateway applications
• Engagement with leading content providers on testing ring back tune and music services
• Testing of multiple releases of the IMS feature server over SDP
• Strong expertise on NGIN, SIP/IMS network nodes and device/terminal applications
• Deep domain expertise on service delivery platforms, device management, service integration gateway, and OTA
• All-round application testing capability (multimedia/entertainment, converged NGN and value added services, subscriber management, PSTN/PLMN services)
• Testing of end-user applications empowered by Aricent's nexGen platform

Digital Media

• Customization, feature, and regression testing on CMS, and providing post-deployment support
• Strong competence in CMS (portal management, content/service provider and catalog management, advanced merchandising, marketing and campaign management, rating/billing, configuration and database support etc.)
• Testing and delivery of personalized and location sensitive user services
• Acceptance testing of Mobile Video Optimization Gateway and Internet Video Optimization Gateway
• Testing of multiple content services and “shopping mall” storefronts

Mobile VAS

• Complete QA services for location-based services testing
• Strong competence in 2G, 2.5G, and 3G network elements and interfaces
• Integration of LBS clients with GIS database
• Conversant with positioning technologies and algorithms
• Strong competence on USSD, WAP, J2ME/J4ME, SMS, and MMS for mobile commerce and mobile advertising testing
• RSA/EAS security and crypto APIs
• Content management and advertising engine integration
• Multi-modal ad injection and delivery

Vertical Markets

• System integration and feature testing of home energy management systems
• Experience in smart grid application (OSS, BSS, application services) and communication (LAN, core networks, backhaul networks, HAN, FAN) layers
• Proven testing and delivery of “convergent” communication solutions
• Expertise in energy management systems, safety and surveillance solutions, and home gateways
• Strong competence in automotive M2M (automotive infotainment, diagnostics, navigation, and telematics)
• Membership and leadership positions in important industry initiatives and organizations

Testing Lifecycle Services

Our testing services span across the entire application delivery lifecycle, including:

• Conformance Testing
• Feature Testing
• Performance and Load Testing
• Lab Management Services
• Customization Testing

Lab Management Services

Spread over more than 50,000 square feet, we manage customer labs supporting virtualization, multiple test tools, blade servers, and simulated nodes, with zero downtime and round-the-clock availability. We create value for our customers through:

Lab Infrastructure Planning

Understanding the existing infrastructure, lab space requirements, power supply requirements, load requirements; and determining the equipment and software tools needed for lab setup.

Lab Setup Procedures

Working with customer, lab administration, and procurement teams for equipment transfers, and setting up of onsite, offshore, and remote test setups within agreed timeframes.

Lab Management Processes

Defining processes for inventory management, preventive maintenance, software upgrades, hardware procurement, lab usage, equipment disposal, shipping, calibration, and security compliance to standards such as ISO/IEC 17799 and ISO/IEC 27001.

Lab Maintenance

Ensuring that the lab works under defined SLAs, equipment is maintained in complete operational state, and audits such as TL9000 are conducted periodically as per the guidelines.

Test Plans and Scripts

We have a rich repository of reusable/customizable test cases and in-house test stubs spanning the entire testing life cycle for applications development, including:

Test Simulators and Automation

Our in-house test simulators and automation frameworks help customer deliver superior quality and accelerate time to market for their application services.

Software Tool for Automated Test Environment (STATE)

STATE accelerates unit testing, subsystem and system integration testing, and regression testing of 2G/2.5G/3G/LTE products. This platform agnostic tool allows script creation and execution, event tracking, logging, and customizable statistics and reports.

Billing Test Automation Frameworks

Aricent's billing test automation frameworks cut down the test cycle time by 20-30 percent. Our frameworks for core and front-end billing can be easily integrated with industry leading 3rd party test tools such as LoadRunner, QTP, and JUnit; and support scripting languages such as TCL, Java, and Perl. The frameworks have proven ability to test subscriber provisioning, account data management, service data management, tariffs configuration, self care and customer care, and voucher and inventory management.