Social Media Federation
More connections. Better interactions
Aricent’s Social Media Federation Gateway framework allows enterprises to develop applications and services that utilize both public and enterprise-specific social media in a way that’s controlled through policies. Our social media software allows employees to collaborate with key customers, suppliers and partners through social media while unifying address books, calendars and channels for optimal interactions.
Aricent’s framework includes connectors/cartridges to public social media platforms such as Twitter, Google+, Facebook and LinkedIn, as well as enterprise social media platforms like Yammer and IBM Connections. It has also been used in conjunction with an OEM unified communication (UC) platform that supports traditional communication channels like voice, video and messaging.